Premium Multi Lingual Customer Service and Outbound Customer Monetization
In addition to our fulfillment services we offer call center services through our dedicated call centre operation US, Canada, South America and Europe. Our highly trained and experienced team can handle your customer calls effectively and efficiently. Rapid call center provides 24/7 customer service for our clients of all sizes in English, Spanish, German and French. In addition to world class customer service, our clients see a huge decrease in chargebacks and refunds using our incentivized offers over the phone to keep the product.
If you are considering moving from your current center or want more information on how we can make you more money, please click below for a Free Quote.
Customer Service
We are specialized in providing 24/7 customer service , and debt collection services. Our service solutions are highly technology / AI driven to provide the best performance and most cost-effective results.
- Customer Service
- Live Chat Support
- Email and ticket Support
- Inbound / Outbound
- Interactive Voice Recognition
- AI / RPA automation technology
Live Pay Per Call BPO
Sales is our DNA, providing top level end-to-end sales (New Acquisition & Retention) and live transfers services. Volume and quality are ensured through our highly experienced sales teams, technology, and QA.
- Sales (Outbound & Inbound)
- Live Transfers
- Retention / Upsell / Cross Sell
- Appointment Setting
- Ringba Preferred Vendor
Back-office / Data validation
We specialize in Business Process Outsourcing, by using smart innovative solutions in combination with a highly qualified workforce. We take care of your Back Office and Data Validation BPO needs, from effective follow-up on your leads to back-office work.
- Lead Validation / Qualification
- Billing & collection
- Back-office administration
- Data entry / processing / annotation
AI Virtual Agent
Reduce costs while increasing productivity with our practical applications of AI. Enable customer self-service options with Rapid Phone Virtual Agent and provide real-time coaching with Agent Assist to deliver immediate results.
- Shorten agent call time
- Maximize customer satisfaction
- Driven cost effective results
